Winz Privacy Policy

Winz collects personal information necessary to provide online casino and sportsbook services in compliance with applicable regulations. The scope of information gathered depends on account activity, transaction history, and legal obligations.

Categories of personal information may include:

• Full name, date of birth, and residential address;
• Email address and phone number;
• Identification documents issued by government authorities, used for verification purposes;
• Payment details, including banking or cryptocurrency wallet information;
• Account credentials and transaction history;
• IP address and device information;
• Cookies and usage data collected during website visits.

The amount of data required may increase where regulatory checks, verification procedures, or responsible gambling obligations apply.

Personal information is gathered through several channels connected to account use and platform interaction.

Data is typically collected through:

• Account registration, where users provide identification and contact details;
• Identity verification procedures required for compliance purposes;
• Payment transactions processed through deposits and withdrawals;
• Customer support interactions, including live chat and email correspondence;
• Cookies and similar tracking technologies used across the website;
• Analytics tools that monitor site performance and user behaviour.

Automated systems may also record technical details such as browser type, device identifiers, and login timestamps to support account security and service functionality.

Personal data collected by Winz is processed for defined purposes connected to service delivery and legal compliance.

Data processing supports:

• Account creation, management, and verification;
• Identity checks required under licensing obligations;
• Processing of deposits, withdrawals, and payment transactions;
• Detection and prevention of fraud or suspicious activity;
• Application of responsible gambling tools and safeguards;
• Delivery of customer support services;
• Improvement of website functionality and service quality;
• Compliance with legal, tax, and regulatory requirements;
• Marketing communications, where user consent has been provided;
• Monitoring of platform security and system integrity.

Each purpose is limited to what is necessary for lawful and transparent operation of the services.

Cookies and related tracking technologies are used across the Winz website to support functionality, security, and performance analysis.

Common cookie categories include:

• Essential cookies, required for core website operation and account access;
• Functional cookies, which remember user preferences and settings;
• Analytics cookies, used to assess website traffic and performance patterns;
• Marketing cookies, applied where permitted to measure promotional effectiveness.

Cookie preferences can typically be adjusted through browser settings. If certain cookies are disabled, access to specific website features may be limited.

Personal information may be transferred to and processed in countries outside the user’s home jurisdiction where necessary for service operation, payment processing, or regulatory compliance. Such transfers are carried out with appropriate contractual and technical safeguards in place to protect personal data in line with applicable privacy standards, regardless of the destination country.

Technical and organisational measures are applied to protect personal information from unauthorised access, loss, or misuse.

Security practices include:

• SSL encryption applied to data transmitted through the website;
• Storage of information on secure servers with restricted access;
• Monitoring systems designed to detect unusual account activity;
• Internal access controls limiting data visibility to authorised personnel.

No method of electronic storage or transmission can be guaranteed as completely secure, though ongoing safeguards are maintained to reduce risk.

Winz services are intended exclusively for individuals aged 18 years or older. Personal information from minors is not knowingly collected or processed. Where an account is found to belong to a person under the legal age requirement, it may be suspended or closed, and associated data handled in accordance with applicable regulations.

The Winz website may contain links to external websites operated by other parties. These websites function under their own privacy policies and terms, which are not controlled by Winz. Access to linked websites is subject to the privacy practices of the respective operators, and this Privacy Policy does not extend to third party platforms.

This Privacy Policy may be updated periodically to reflect legal, technical, or operational changes affecting Winz services. The most current version is always published on the website, and updates take effect immediately upon publication. Users are encouraged to review this document periodically to stay informed of any revisions.